Position Vacant – Kawasaki Motorcycle Parts Interpreter
Kawasaki Motors Australia imports and distributes a range of motorcycle, jet-ski and SxS products nationally and is a dominant player in the motorcycle industry.
Kawasaki are seeking a Dealer Support Officer/Parts Interpreter to join their team, based in Sydney, located in Rydalmere (NSW) and the position is office-based, Monday to Friday.
Reporting to the National Parts & Logistics Manager the main purpose of the role will be:
To provide Parts Help Desk functions for the Dealer network and internal customers
Support new model stock introductions and stocking requirements for special parts categories
The responsibilities of this role will include:
Parts interpretation to assist internal and dealer customers
Provide Parts Help Desk function
Determine new model initial parts orders
Investigation of order and stock discrepancies
Undertake special projects
Develop and document standard operating procedures (SOP’s)
Administrative duties
Cross train to provide backup to other departments
Provide support to National Parts & Logistics Manager
The skills, experience, and attributes required for this role include:
Solid parts interpreter experience from either a Motorcycle or car background (dealership or OEM)
Experience using a stock management/parts ordering system
Working knowledge of MS Office software (Excel, Word, Outlook)
Ability to communicate clearly in verbal and written form
Good administrative skills
Ability to work co-operatively as part of a small team
Flexible approach
Customer service focus
Kawasaki’s recently announced Z650RS
This role offers the successful candidate an attractive salary, plus superannuation, plus discount on company products. In addition there will be opportunities to attend events and the possibility to borrow company motorcycles at the weekend.
Melbourne, Western Suburbs: Administration & Office Support, Client & Sales Administration Full Time
Mojo Motorcycles is a well-established motorcycle, scooter and ATV (all-terrain vehicle) distributor, servicing 150 dealers throughout Australia and New Zealand.
Operating from distribution and administrative headquarters in Altona North (Vic), Mojo Motorcycles is the exclusive distributor for CFMOTO, Sherco, Kymco, Lambretta and Landboss in Australia and New Zealand.
CFMOTO 650NK
The company has enjoyed rapid growth since it was founded in 2003, with a vision to become a leader in its respective market categories.
To assist in the delivery of its ambitious future growth plans, Mojo Motorcycles is now recruiting for a Sales Administrator.
Reporting to the Managing Director, the position will be multi-faceted across a variety of administrative and support roles.
The primary responsibility of the Sales Administrator will be:
Answering incoming calls;
Updating dealers on stock arrival and allocations;
Preparing financial approvals for dealer floor plans;
Issuing invoices; and
Preparing sales and stock reports; and.
Other ‘ad hoc’ administrative and sales relates activities.
Attention-to-detail is paramount, as well an unwavering capacity to see tasks through in a timely, efficient and reliable manner.
The successful applicant will also possess excellent communication and organisational skills, a positive, energetic and a ‘can do’ mindset, and proficiency in the Microsoft suite of products – especially Excel.
This position is based in Mojo Motorcycles’ Altona office, with hours 8:30am-5:00pm Monday to Friday.
Spare Parts Interpreter & Dealer Support – Mojo Motorcycles
Melbourne – Western Suburbs: Trades & Services, Automotive Trades Full Time
Mojo Motorcycles is a well-established motorcycle, scooter and ATV (all-terrain vehicle) distributor, servicing 150 dealers throughout Australia and New Zealand.
Operating from distribution and administrative headquarters in Altona North (Vic), Mojo Motorcycles is the exclusive distributor for CFMOTO, Sherco, Kymco, Lambretta and Landboss in Australia and New Zealand.
The Sherco Enduro Factory line
The company has enjoyed rapid growth since it was founded in 2003, with a vision to become a leader in its respective market categories.
To assist in the delivery of its ambitious future growth plans, Mojo Motorcycles is now recruiting for a spare parts interpreter.
The spare parts interpreter supports customers with determination of parts and accessories requirements, accurately enters sales orders and promptly actions customer enquiries. The spare parts interpreter is dedicated to providing customers the highest level of service.
The primary responsibilities of the Spare Parts Interpreter will be:
Provide prompt, dependable, high quality service to all internal and external customers
Support customers with determination of parts and accessories requirements
Identify and promote parts and accessories which complement the customer requirement
Develop and share specialist knowledge of all genuine parts and accessories and history
Provide dealers updates on aged backorders
Develop and share an expert understanding of the electronic parts catalogue
Support the maintenance of parts catalogue master data
Champion the use of the electronic parts catalogue with retail, trade and dealer customers
Administer the complete return claim process
Analyse return data for root cause and implement corrective action
Liaise with suppliers to address queries and part quality, part not true to label etc
The successful applicant will possess the following qualities:
Mechanical aptitude – you will develop specialist knowledge of all genuine parts and accessories so an understanding of their application is essential.
Attention to detail – you love numbers and are detailed orientated in everything you do.
A great communicator – you will be working with customers as well as our international suppliers so being able to communicate with a broad audience is essential.
Computer skills – you will develop an expert understanding of our electronic parts catalogue as well as our supplier’s systems. An understanding of Excel and Outlook is essential.
Initiative – we want people who want to develop themselves and take ownership of their role.
Self-motivated – we want someone who can think on their feet and isn’t afraid to get stuck in and help other areas of the business when required.
This position is based in Mojo Motorcycles’ Altona office, with hours 8:30am-5:00pm Monday to Friday.
Dealer Technical Support & Warranty Assistant – Mojo Motorcycles
Melbourne – Western Suburbs: Trades & ServicesAutomotive Trades Full Time
Mojo Motorcycles is a well-established motorcycle, scooter, and ATV (all-terrain vehicle) distributor, servicing 150 dealers throughout Australia and New Zealand.
Operating from our distribution and administrative headquarters in Altona North (Vic), Mojo Motorcycles is the exclusive distributor for CFMOTO, Sherco, Kymco, Lambretta and Landboss in Australia and New Zealand.
The company has enjoyed rapid growth since it was founded in 2003, with a vision to become a leader in its respective market categories.
2021 CFMoto 650GT – Midnight Black
To assist in the delivery of its ambitious future growth plans, Mojo Motorcycles is now recruiting for a Dealer Technical Support & Warranty Assistant.
Reporting to our Warranty Manager, the primary responsibilities of the Dealer Technical Support & Warranty Assistant will be:
Provide prompt, dependable, high-quality service to our dealer network via phone and email
Adjudicate warranty claims across all our brands
Administer the complete warranty claim process using our propriety B2B system
Liaise with suppliers as required to address recurring warranty issues
Analyse warranty data as required and implement corrective action
The successful applicant will possess the following qualities:
Mechanical aptitude – You will be dealing with qualified mechanics across our dealer network, providing technical assistance to them as required. A mechanical qualification or experience in a similar position is preferred.
Attention to detail – you love numbers and are detailed orientated in everything you do.
A great communicator – you will be working with customers as well as our international suppliers so being able to communicate with a broad audience is essential.
Computer skills – you will develop an expert understanding of our B2B and supplier’s IT systems. An understanding of Excel and Outlook is essential.
Initiative – we want people who want to develop themselves and take ownership of their role.
Self-motivated – we want someone who can think on their feet and isn’t afraid to get stuck in and help other areas of the business when required.
This position is based in Mojo Motorcycles’ Altona office, with hours 8:30am-5:00pm Monday to Friday.
If this sounds like you, please have a cover letter and your CV emailed through by 6th August 2021.
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